Terms & Conditions

1. Use of the Website

By using this site, you confirm that you are at least 15 years old or have the consent of a parent or guardian. You agree to use the site only for lawful purposes and in compliance with all applicable local, national, and international laws and regulations.
We reserve the right to refuse service, terminate accounts, or cancel orders if we believe your actions violate these Terms or harm our company, customers, or partners.

2. Products and Services

All products offered on LunarReflux are subject to availability. We reserve the right to discontinue or modify products at any time without prior notice.
We make every effort to display product images, colors, and descriptions accurately, but variations may occur depending on your screen or device settings.

3. Pricing and Payments

All prices listed on our website are in USD unless otherwise stated. We reserve the right to change prices at any time without prior notice.

Payment must be completed at checkout using one of our accepted methods (e.g., credit/debit card, PayPal, or other listed processors). By submitting payment information, you represent that you have the legal right to use the selected payment method.
If a pricing or payment error occurs, we reserve the right to correct it and cancel or adjust affected orders.

4. Shipping and Delivery

Shipping times and costs are outlined in our Shipping Policy, which forms part of these Terms.
Please ensure your shipping address is accurate; we are not responsible for delays or losses resulting from incorrect information provided by the customer.

5. Returns, Refunds, and Cancellations

Our Return & Refund Policy explains how we handle returns, exchanges, and cancellations.
Because our mouse pads are custom-made, certain items may not be eligible for return unless defective or damaged upon arrival.

6. Intellectual Property

All content on this website — including text, graphics, images, logos, videos, product designs, and software — is the exclusive property of LunarReflux or its content suppliers and is protected by copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, or exploit any part of this site or its materials without written consent from LunarReflux.

7. User Accounts

To access certain features (such as order tracking or saved designs), you may be required to create an account.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. LunarReflux reserves the right to suspend or terminate accounts for misuse or fraudulent activity.

8. Limitation of Liability

To the fullest extent permitted by law, LunarReflux shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website or purchase of our products.
We are not responsible for delays, interruptions, or service failures caused by factors beyond our control, including but not limited to natural disasters, third-party service interruptions, or global supply chain issues.

9. Warranties and Disclaimers

Our products are provided “as is” and “as available.”
LunarReflux makes no guarantees, express or implied, about the performance, durability, or suitability of its products for a specific purpose.
We do, however, guarantee that each order is crafted with care, quality materials, and attention to design standards.

10. Changes to These Terms

We reserve the right to modify, update, or replace these Terms at any time. Any changes will take effect immediately upon posting to this page. Continued use of our site after updates constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of Texas, USA, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Austin, Texas.